SALES:
“From the minute we walked onto the dealership lot, we were treated with utmost respect. We were given space/time to look at vehicles without someone "rushing" us the minute we arrived. Working with Terry was an absolute pleasure. He was very cordial, considerate and knowledgeable of Toyota products. He thoroughly reviewed all of the car qualities, service requirements, everything that we needed to know. We would definitely recommend this dealership as well as Terry as a salesman. Also, each department that we visited greeted us with sincerity. Thanks Toyota on Nicholasville!” Smith
“Our sales person Kelly Boston was a great salesman- very polite and knew what he was talking about. Was not pushy.....the show room is very nice and plush. I like the repair/body shop area -nice seating and a TV while waiting for your vehicle. I like the coffee shop. There are a lot of cars on this lot. We love the "red" color of our car. The receptionist in the front was very nice.” McCarty
“Bought a 2010 Prius. Keith was very knowledgeable about Prius. He went over all the features. We got the car at a great price too. Finance office was very thorough. Everyone at the dealer was friendly. Thanks.” Goodin
“My wife and I have been buying Toyotas since we were married and have loved each one of them. We had left the Nicholasville "family" for awhile, but are so glad we came back! Chris was able to get the exact car we wanted, with the options we wanted, in the color we wanted, and even CHEAPER than cars with less features in our local area. Chris was wonderful to work with and knew his product well. I highly recommend everyone come down and see what they can do for you, tell them Shawn sent you!” Brown
“Malcolm was my sales rep that day and I have to say that I have bought a lot of cars in my lifetime, but I have never met anyone like him. He was genuinely concerned with my situation, not just the commission off of the sale. He worked with me extensively to fix my problem and get me into a vehicle that was not only within my budget but also that worked for me. I honestly have to say that this was the most pleasant experience that I have ever had buying a vehicle. I would recommend Malcolm’s services to anyone I know. I would personally like to thank him for all of his care and concern. Your dealership is blessed to have such a valuable employee as Malcolm. I hope that this letter gives you the incentive to continue to hire the quality employees as the one you have in Mr. Cheek.” Dudley
“Well ….. The best part of the whole thing was my salesman. Never pushy, just an all around good guy and excellent salesman.” “ This was the easiest, quickest, purchase of a new vehicle I’ve ever had. Makes me want to brag about owning and driving a Toyota.” “ Very friendly and wanted to make sure that my vehicle was perfect. Again … made me feel appreciated and important.” Miller
“Worked with us extensively to get us the vehicle we wanted within our budget.” Rieffer
“He was great, really liked him and he was very through and provided good follow up. I was actually undecided about the purchase/dealership and his call on a Sunday to follow up was one of the main reasons I returned to Toyota on Nicholasville and bought the car later that day.” Daviet
SERVICE:
“Personnel are friendly and knowledgeable and got me out as quickly as possible. I love the extended hours.” Whitaker
“Had a great experience, couldn’t have been improved.” Derringer
“Keith McKay was very courteous and professional. Represents your company well.” Lowry
“Courtesy and concern demonstrated by employees and seemingly sincere appreciation for our business.” McNeill
“Fast friendly service. The customer is appreciated. Makes you feel like their most important customer. And they know their product very well.” Miller